National Housing Maintenance Forum
NHMF best practice articles
Displaying records 1 to 10 of 16
Preparing for Procurement
The procurement of asset management services gives registered providers the opportunity to engage with stakeholders in the development of a service that meets the needs of residents and the provider. The procurement process has 4 phases: scoping, procurement, mobilisation and contract delivery.
Mathew Baxter (2010 - See all articles from 2010)
Procuring the contract you want
Maintenance contracts are often established for long periods and it is vital to get them right. The starting point in procuring the contract and contractor you want is deciding on your objectives. Achieving them then depends on planning the process and identifying the potential problems that may arise along the way.
Andrew Millross (2010 - See all articles from 2010)
Customer focus - the best way to do well in a Short Notice Inspection
To achieve three star rating and do wel in short notice inspections, housing associations must put their residents at the heart of their service. Benchmarking allows organisations to look at themselves objectively and target areas requiring improvement.
Chris Blackbeard (2010 - See all articles from 2010)
Open book partnering debate: For
Delivering long term savings via open book partnerships
Mike Turner (2010 - See all articles from 2010)
Open book partnering debate: Against
EU procurement regulations state that a new procurement has to be undertaken at the end of a contract term. This weakens the argument for open book threefold: checking the open book account truly reflects the actual costs, the power of the incentive to pr
(2010 - See all articles from 2010)
Retrofitting for the future
One of the challenges facing asset managers is to retrofit social housing properties as part of thir ongoing asset management responsibilities. Planned and routine maintenance, voids and capital programmes present the opportunity to improve energy perform
(2010 - See all articles from 2010)
Reducing energy demand
Reducing carbon emissions takes planning, commitment from staff and residents, good technology and funding.
John Barnham (2010 - See all articles from 2010)
Retrofitting for the future
One of the challenges facing asset managers is to retrofit social housing properties as part of thir ongoing asset management responsibilities. Planned and routine maintenance, voids and capital programmes present the opportunity to improve energy perform
Andrew Percival (2010 - See all articles from 2010)
Relish: Involving the community in reducing energy consumption
The 'Residents 4 Low Impact Sustainable Homes' (Relish) pilot was set up to prove how a pragmatic and cost effective approach to retrofitting can meet the decent home standard and contribute to the government's sustainability and fuel poverty agendas. The project's success was based on the successful collaboration of the landlord, residents, surveyors and contractors.
Jeff HentonColin FarrellRobin Roberts (2010 - See all articles from 2010)
Shared Service Arrangements
Making efficiencies in operating costs is vital in the current economic climate. Similarly, looking at ways to reduce operating costs is important - if an organisation can access a service hat has already been set up and is run by another organisation there are obvious savings to be made. Whatever the nature of the shared service arrangement, EU and UK procurement law must always be taken into consideration.
Mark Robinson (2010 - See all articles from 2010)
