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National Housing Maintenance Forum

Setting the standards for repairs and maintenance

NHMF Maintenance Conference and Exhibition

What is it?

An annual conference devoted to housing maintenance and run by maintenance professionals. It covers strategic issues and provides a focus for networking and promoting best practice. The next conference will be held in Stratford-upon-Avon on Tuesday 24th & Wednesday 25th January 2012.

Themes of the conference:

24th & 25th January 2012, Holiday Inn, Stratford upon Avon

Delegates

Booking for the conference has now closed

There has been a huge amount of interest in the conference this year and booking has now closed. We are considering opening up the conference to day delegates so remember to check back here shortly to see if you can still obtain a day pass. If you have already booked a place and would like to select or check your workshops the please do so in the delegate area.

You can also view the programme for this year's conference.

Sponsorship opportunities

If you are interested in sponsoring the NHMF Conference, please fill out our sponsorship registration form.

The NHMF thanks the 2012 conference sponsors

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Managing procurement

The team managing the maintenance service on a day to day basis, is not necessarily made up of the same people who were responsible for tendering and procuring the contract. Over the period of the contract circumstances may change. At the NHMF Maintenance conference sessions address the transition from procurement to the management of the contract. The conference will explore how stakeholders can work together under a variety of forms of contract, to deliver the excellent service that customers expect, with high performance and value for money for all. Practitioners will present examples of best practice and innovative ideas, combining their knowledge with experts in contract documentation, in order to alert delegates to the warning signs and common pitfalls in managing maintenance service procurement.

Managing energy consumption

The reduction in energy consumption and carbon emissions presents a major challenge. New build, ‘green’, homes represent a tiny percentage of our current housing stock, two thirds of which it is thought will still exist in 2050. To address the energy performance of these homes social landlords must establish a comprehensive refurbishment programme to adapt their existing housing stock. In the past five years numerous schemes and retrofit projects have been funded and delivered in the social housing sector. Documenting and measuring the outcomes of these schemes has been fragmented and variable. The sessions in this stream of the conference review how far social housing has come, what has been learnt and propose where scant funds might best be invested in the future.

Managing risk

In a time of change, when the regulation of social housing sector provision is being re- evaluated, the job of providing safe and decent homes remains important. The conference will explore managing risk in the areas where safety is paramount including Fire Safety, Asbestos Removal and Fuel Servicing. Speakers from the Homes and Communities Agency (HCA), Department of Energy and Climate Change (DECC) and National Housing Federation (NHF) will contribute to the plenary sessions and workshops will give delegates the opportunity to contribute to the debate on how social housing maintenance should be funded and regulated in the future.

Managing people

People are the most valuable resource in any operation. They are also the most costly element of any service. The sessions under the theme will look at how managing individual and team performance can deliver higher productivity. Case study examples within the workshops will illustrate that the lowest performing element of service delivery can be turned round, without new investment, simply by addressing the quality of the management. Further workshops, which can be taken together or as ‘stand alone’ choices, give delegates an opportunity to identify why performance management is critical on an ongoing basis. Sessions give practical tips & methods that can be introduced to ensure individuals are achieving the desired results. These engaging sessions are a must for everyone.