The existing housing service delivery model is like trying to sell a Mark 2 Ford Escort in 2015. In this session, Nick will outline the benefits of moving from a high-cost, inefficient and inconvenient reactive service approach to one which uses a combination of sensors and data which is predictive, uses resources efficiently, lowers cost and offers a much better service for the customer.

All this links to the "Housing Graph of Doom", which Nick will cover. The session ends with a glimpse into the future, without a single drone in sight (or perhaps just one or two)!