Conference 2015 timetable

Monday 19 January

Tuesday 20 January

09.00
Registration
10.15
Plenary 1: Customer service through innovation and leadership
Speakers:
Tim Wade , Customer Experience and Brand Consultant, Smith+Co
11.30
Speakers
Tony Leach , Safety, Health, Environment, & Quality Director, Keepmoat
Speakers
Neil Watts , Director of Service Delivery, Peabody
Shaun Aldis , Chief Executive, Wolverhampton Homes
Leeann Vincent , Assistant Director, Asset Management, Northern Ireland Housing Executive
Speakers
Jason Holder , Head of Property Maintenance, Bromford Group
Alex Dixon , Director of Asset Management, Bromford Group
12.45
Lunch
13.30
Plenary 2: An ambition to deliver
Speakers:
Ruth Davison , Director of Policy and External Affairs
14.15
Speakers
Adrian Hall , Senior Policy Analyst, Better Regulation Delivery Office
Paul Fitzgerald , Unlawful and Environmental Developments Manager, Oxford City Council
Speakers
Paul Malone , Director, Moving Soon
John Mycock , Assistant Director of Housing Services, Magenta Living
Speakers
Tim Jackson , Director of Resources, Golding Homes Ltd
Jon Cross , Managing Director, Essenjay Associates
15.15
Refreshments
15.45
Plenary 3: What is compliance and why is it important?
Speakers:
Janet Francis , Principal Inspector, Operational Strategy Division, Health & Safety Executive
Julian Ransom , NHMF Management Team | Director, iON Consultants
17.15
NHMF AGM
18.30
Pre-dinner drinks
19.45
NHMF Conference & Awards Dinner

Wednesday 21 January

09.00
Registration
10.00
Refreshments
10.30
Speakers
Peter Evans , Director of Technical Services, The Radian Group
Speakers
Geoff Prior , Group Head of Asset Management, Thirteen Group
Speakers
Mathew Baxter , Managing Director, echelon Consultancy
Speakers
Fiona Williamson , Maintenance Manager, Dacorum Borough Council
Ricky Lang , Home Energy Officer, Dacorum Borough Council
11.35
Plenary 6: Where things can go wrong
Speakers:
Paul Burnley , Partner, Litigation, Freeths Solicitors
12.30
Speakers
Mark Astbury , Partner, Ridge and Partners LLP
Kevin Lee , Senior Property Consultant, Ridge and Partners LLP
Speakers
Shaun Bennett , Director of Investment and Regeneration, Derby Homes
Andrew Millross , Partner, Anthony Collins Solicitors LLP
Speakers
Sam Scott , Director of Housing Services, Muir Group
John Fisher , Managing Director, Ark Housing Consultancy LLP
13.30
Lunch
14.00
Plenary 7: Don't leave before the good news
Speakers:
Jules Bickers , Director, Housing and Consultancy, Capita
14.45
Closing address & prize draw
15.00
Conference close
Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management