2012 NHMF Conference

The exhibition provides a dynamic forum for networking, sharing best practice and promoting new opportunities and services, and a mix of seminars and workshops address some of the strategic issues within housing maintenance…

The exhibition provides a dynamic forum for networking, sharing best practice and promoting new opportunities and services, and a mix of seminars and workshops address some of the strategic issues within housing maintenance…

Risk and regulation

Speakers from the Homes and Communities Agency (HCA), Department of Communities and Local Government (DCLG), and National Housing Federation (NHF) will explore managing risk in the areas where safety is paramount including fire safety, asbestos removal and gas servicing.

Managing procurement

Sessions will address the transition from procurement to management of maintenance contracts, exploring how stakeholders can work together to deliver the excellent service that customers expect, with high performance and value for money for all. Practitioners will showcase best practice and innovation alongside experts in contract documentation.

 
Sustainability

To address the energy performance of existing stock, social landlords will need to establish a comprehensive refurbishment programme of nearly all their properties. The last five years have seen numerous schemes and retrofit projects in the social housing sector, but with variable and fragmented outcomes. The conference will review how far social housing has come, what has been learnt and propose where scant funds might best be invested in the future.

Successful communication

Improved communication across the housing maintenance service could deliver significant savings. Case studies will illustrate how the lowest performing element of service delivery can be turned round, without new investment, simply by addressing the way people communicate in service delivery.  Workshops will look at each of the communication hot spots; with tenants, staff, operatives and the board.

A number of sponsorship opportunities are also available. To find out more visit www.nhmf.co.uk/conference.

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