A topic frequently mentioned by housing providers as giving rise to uncertainty, is the lack of commonality in their leases and tenancy agreements. This can cause issues regarding the level of service that should be provided to different properties, sometimes in the same block and recovery of service charges. The problem is often exacerbated by the acquisition of leasehold and shared ownership properties from other RPs and private schemes on different leases and tenancies. This session will look at options for rationalising leases and tenancies, in particular services and service charge provisions to ensure that common maintenance services can be delivered with full recovery of costs via service charge. We will also look at associated issues of defective leases and defective service charge provisions, and apportionment issues.