Conference Workshop 1a

Tuesday 24 January 2017 11.30

1A Building our future

All too often customers are left out of the relationship between Housing Associations and their suppliers. At Southern Housing Group (SHG), we are building our future with the customer`s experience at the centre of everything. Paul Wenham, Southern`s Property Maintenance & Investment Director, will facilitate a workshop to share how far SHG has progressed in its transformation into a truly customer-focused oganisaton, and discuss creative ways to invite customers to the party with our suppliers. 

Speaker

Paul Wenham

Independent Board Director and Chairman (Joint Venture), Town & Country HA (Peabody)

File downloads

1a Building our future 1a Building our future

Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management