Under Awaab's Law landlords are required to ensure their homes can protect the health of their tenants. Nadhia Khan will share what RBH has learnt from this tragedy and how they have changed their service to customers. The Ombudsman will illustrate how the sector has improved its performance and highlight areas that still need to be addressed.
Director of Repairs, Peabody
Executive Director of Customer and Community, Rochdale Boroughwide Housing
Head of Repairs Operations, Peabody
Insight and Systemic Lead, Housing Ombudsman
Policy Lead, Chartered Institute of Housing
Making sure homes are healthy for your residents Session Presentation
The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management
