This session will explore the key findings from the National Audit Office’s new report on external wall insulation installations under the ECO scheme. We will examine where installations went wrong, the systemic issues highlighted by the NAO, and what housing providers, contractors, and policymakers must do to ensure quality, safety, and compliance in future retrofit programmes. Attendees will gain clear, practical guidance on “getting it right” — from improving oversight and accountability to strengthening on-site practice and long-term performance.
Managing Director, Soltherm
Deputy CEO, Property Care Association
Quality Improvement Manager, Northern Ireland Housing Executive (NIHE)
Co-Director, National Retrofit Hub
Deputy Secretary, Adviser to NHMF
"External Wall Insulation Report: New NAO report - Energy efficiency installations under the ECO scheme" Getting it right Session Presentation
The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management
