NHMF
Maintenance
Conference
Timetable

Tuesday 20 January 2026 | 14:45

2B Housing Disrepair Rights: Strengthening Accountability and Tenant Protections

  • Effective processes for managing and resolving disrepair complaints
  • Recent regulatory changes and their implications for compliance
  • Strengthening tenant rights and access to redress
  • Best practices for reporting, documentation, and enforcement

Presenters

Joanne Scarlett

Head of Assets (Business Management & Repairs), Riverside Group

Josephine Morton

Partner - Joint Head of Housing, Brabners

Amanda Trent

Technical and Complex Repairs Manager, The Riverside Group

Ian Gardner

Director - Property Services, Wolverhampton Homes

Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management