National Housing Maintenance Forum [heading]

Awards for best practice in maintenance

The NHMF is inviting submissions from social housing organisations for three awards:

  • To the client organisation that was best at meeting resident’s needs in the provision of a maintenance service
  • To the contractor providing the most innovative maintenance service
  • To the best example of resident involvement in managing maintenance

The awards will be presented at the NHMF Maintenance Conference dinner on 27th January 2009. Some of those shortlisted will be invited to present their ideas at workshops during the conference, so we can all learn from their experience. The winners will feature in next year’s Bulletin.

Applications must be in by 17th October 2008, and the deadline for submissions will be 17th November 2008. The short list will be announced by 19th December, and those short-listed will be invited to the awards ceremony.

We are inviting the National Housing Federation, Housing Corporation, TPAS and Direct Works Forum to nominate judges, as well as the NHMF committee.

Maintenance includes major repair and improvements as well as day to day repairs and the provision of cyclical services. Relevant services can include anything relevant to the maintenance service, including the way it is managed and delivered, and the tools and information systems used.

Each submission will address the following:

  1. What is innovative about the service provided
  2. What are the benefits to the client, the contractor, and the residents
  3. What were the financial costs and cashable benefits
  4. What lessons might be learned by other organisations

Our aim in running the awards is to seek out and publicise best practice from which we can all benefit.

Fill in the nomination form Fill in the application form