National Housing Maintenance Forum
NHMF best practice articles
Displaying records 1 to 7 of 7
Value for money in DLOs
What makes a good DLO and how can you demonstrate that?
Rob McNaughton (2009 - See all articles from 2009)
Training to Succeed
This paper is the basis of the Kinetics Group Ltd training aims for our staff and how we view training as core to our success
Chris Cheshire (2008 - See all articles from 2008)
DLO competing for maintenance contracts
Established DLO’s are often reminded that they must demonstrate value for money and this was no exception when Rochdale Boroughwide Housing (RBH) was visited by the Housing Inspectorate in 2005...
Mark Fisher (2007 - See all articles from 2007)
Making cultural change
Whitefriars originally retained Coventry City Council’s DLO as their contractor, eventually transferring them into the Whitefriars Housing Group in 2004 as Whitefriars HomeWorks.
Nick Wood (2007 - See all articles from 2007)
A three-star DLO
It wasn’t all that long ago that if you didn’t have a DLO you thought yourself lucky and if you did have a DLO, you probably had a headache! How times have changed...
Graham Coupar (2007 - See all articles from 2007)
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Setting up a DLO
Trevor Lawrence gave a talk to the NHMF Maintenance Conference on why Riverhaven had set up a DLO, and how they went about it.
Trevor Lawrence (2004 - See all articles from 2004)
Direct Works Organisations can deliver a better service
There are whispered messages being passed around meeting rooms and networking circles that perhaps those organisations who have persevered with Direct Labour Organisations (DLO's) may have got it right.
Nick Woods
