National Housing Maintenance Forum
Setting the standards for repairs and maintenance
NHMF best practice articles
Displaying records 1 to 3 of 3
Customer Care is Dead!
Achieving brilliant customer service. But how?
Liam O'Connell (2009 - See all articles from 2009)
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New Qualifications for the Housing Maintenance Sector
It is one thing appointing or developing good quality technical staff – the other is providing a structured approach to training – either to augment existing knowledge and aid promotion, or indeed, to provide an internal programme for trainees.
David Bramley (2008 - See all articles from 2008)
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Bringing Women into the Industry
SLH’s reputation for innovation is bolstered by the numbers of women working in technical and managerial roles within SLH.
Julie Fadden (2008 - See all articles from 2008)
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