Prior to working on the new gas installer registration scheme project, Jeff was attached to Capita’s group sales department acting as an internal consultant on a number of bids requiring a wide range of stakeholder involvement. Previous to this Jeff transferred from the EMA (Education Maintenance Allowance) service where he was Client Director, responsible for account development and acting as the interface between Capita, DfES and a wide range of education and training stakeholders. Jeff has over 20 years experience in community development in particular working with disadvantaged, vulnerable and 'invisible' communities. He has worked in the voluntary sector for over 10 years as well as the public and private sectors.