Melding two or more established businesses into one entity with coherent processes, a common purpose and culture is not an easy undertaking. When housing providers join together the complexity of the repairs and maintenance service is often overlooked. From his own experience, Richard outlines what is involved in the development of a cohesive service model in context of the emerging commercial world of social housing, and highlights some of the pitfalls to avoid.
Maintenance Improvement Manager, Your Housing Group
Director of Repairs Improvement and Performance, Your Housing Group
Mergers,acquisitions & consolidation - how does this impact on the repairs service? Mergers,acquisitions & consolidation - how does this impact on the repairs service?
The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management