National Housing Maintenance Forum [heading]

Guy Giles

Operations Manager for DigiTV - Looking Local

Guy Giles is the Operations Manager for DigiTV - Looking Local. As one of the former ODPM sponsored National Projects, DigiTV (owned by Kirklees Council) launched in September 2003 and is focused on delivering a viable, working solution for local government keen to exploit digital interactive TV and mobile phones as additional channels for service delivery.

The cornerstone of the project has been the development of a content management system and plug-in technology suitable for the delivery of integrated Local Authority services across SKY, Virgin Media, Freeview and all of the major UK mobile phone networks. He is responsible for the delivery and rollout of the Starter Kit, and was involved in its development from the outset. Working closely with both LAs and the various platforms, the Starter Kit is now being used by over 75 LAs and other public sector bodies across the UK.

With 12 years of management consultancy and software development experience in the public and private sector, he has a passion for delivering public services on these emerging channels. These new channels are set to witness fundamental changes to the way citizens interact with government and the wider public sector over the next five years.

In whatever spare time he has, he enjoys playing squash, music and the challenges of fatherhood!