Best practice in maintenance awards

The NHMF awards recognise success and ingenuity within the housing sector. They showcase projects and organisations that have excelled in improving the quality and efficiency of the services they provide.

The awards are free to enter and are open to all social landlords and their contractors. Entering the award is a great way to publicise your success within your organisation and the industry as a whole. They also provide a forum for sharing best practice within the industry, contributing to the knowledge base created by the NHMF. Finally, entering the awards is a great way to reward team members for all their hard work.

The awards are held every year at the NHMF Annual Conference in January.

Previous awards

Congratulations to the 2018 NHMF Awards shortlist

Winners will be announced on the NHMF Conference awards dinner on the 23 January 2018.

Best client

Application IDOrganisation
343 Wolverhampton Homes
353 Peabody
369 Hanover HA &
Kensa Heat Pumps

Best contract

Application IDOrganisation
355 Northern Ireland Housing Executive
& Combined Facilities Management
366 Nottingham City Homes
& J Tomlinson
389 Leeds Federated Housing Association
& Keepmoat Regeneration

Most improved asset management service

Application IDOrganisation
323 Watford Community Housing
327 Basildon Borough Council
& Morgan Sindall Property Services
348 Cartrefi Cymunedol Gwynedd

Best customer impact

Application IDOrganisation
364 Hanover HA
371 Curo
395 Bromford Housing
& Kensa Heat Pumps

Best apprentice scheme

Application IDOrganisation
358 Ian Williams
372 Housing Plus Group
373 Magenta Living

Award categories

  • Best client - The client organisation that was best at both meeting residents’ needs in the provision of an asset management service and demonstrated value for money.
  • Best contract - The contract that was best managed for a maintenance provider by an external contractor or in house maintenance team. This is judged on quality and cost.
  • Most improved asset management service - The asset management service that has been most improved over the last six months to two years.
  • Best customer impact - A project or scheme delivered by asset management services which had direct impact by improving the quality of life for one or more residents.
  • Best apprentice scheme - Apprenticeship schemes where there is high staff retention and a clear career progression at the end of the scheme.