Best practice in maintenance awards 2016

Award winners

The awards were presented at the NHMF Conference & Awards dinner on Tuesday 26 January 2016 at the Hilton Birmingham Metropole.


Best client

The client organisation that was best at both meeting residents’ needs in the provision of an asset management service and demonstrated value for money.

Trent & Dove Housing/Kensa Heat Pumps


Best client 2016 Trent & Dove/Kensa Heat Pumps



Best small client

This award is given to the small client organisation with under 1,000 properties in management that has been best at meeting residents’ needs in the provision of an asset management service, while demonstrating value for money.

King Street Housing


King Street Housing - Best small client



Best contract

This award honours the contract that was best-managed for a maintenance provider by an external contractor or in-house maintenance team, and is judged on the basis of quality and cost.

Radian Group


Best contract 2016 - Radian



Most improved asset management service

The asset management service that has been most improved over the last six months to two years.

Laker/Friendship Care and Housing


Most improved asset management 2016 - Laker/Friendship



Best customer impact

A project or scheme, delivered by asset management services, which had direct impact by improving the quality of life for one or more residents.

Rosebery Housing Association


Best customer impact 2016 - Rosebery



Project of the year

The winner of this award was selected as the best overall project from the five other award categories and was chosen by the judges and, for the first time in 2016, by the attendees of the conference.

King Street Housing


Project of the year 2016 - King Street


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The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management