Best practice in maintenance awards 2010

Award winners

 

Client best at meeting residents' needs

Wolverhampton Homes
Delivering decent homes in a supportive manner to a mixed and vulnerable community

 

Ali Khan presents the award to Wolverhampton Homes

 

 

Most innovative DLO

Housing Solutions
Continuing customer lead initiatives including Home MOT and Handyman

 

Malcolm Parker presents Housing Solutions with their award

 

 

Best managed external contract

Kier at Harlow

 

 

 

Best use of technology

Wansbeck Homes

 

Wansbeck team are presented with their award by George Grant

 

All shortlisted projects

All shortlisted projects for Client best at meeting residents' needs

  • Gentoo
    Using technology to improve services
  • Wansbeck Homes
    Training and involving local unemployed youth to improve the area
  • London & Quadrant
    Redesigning repairs systems in response to tenants feedback
  • The Wrekin Housing Trust
    Supplying what the customer wants at the right price and to maximise customer satisfaction
  • Wolverhampton Homes
    Delivering decent homes in a supportive manner to a mixed and vulnerable community
  • Great Places
    The mammoth task of turning an ordinary maintenance service into an extraordinary one

All shortlisted projects for Most innovative DLO

All shortlisted projects for Best managed external contract

All shortlisted projects for Best use of technology

  • New Charter
    Developing software to deliver the right information to the front line
  • Gentoo
    Improving performance with scheduling software
  • Wolverhampton Homes
    Borrowing from a gameshow to make consultation fun for all
  • Wansbeck Homes
    Using IT to decrease input and increase output.

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