Welcome to the National Housing Maintenance Forum

About us

The NHMF is the social housing sector's leading source of good practice in the fields of maintenance and asset management. The history of the NHMF dates back to 1994.

The NHMF maintenance conference is the most important event in the calendar for property services directors, maintenance managers and their suppliers.

NHMF is pleased to offer a series of training days to support both clients and contractors.

The annual bulletin publishes the latest guidance on the hottest maintenance topics.

NHMF also manages the development of the M3NHF Schedule of Rates to make sure it is kept up to date with the changing needs of maintenance practitioners.

The M3NHF Schedule is recognised as the standard schedule for social housing organisations in the UK and is used by the majority of them for managing and benchmarking their repairs and maintenance through a variety of partnering and measured term contracts.  More information can be found on the M3 website.

NHMF Mission Statement

To raise standards in the maintenance of managed housing

The NHMF aims to achieve this through:

  • Working with M3 to develop schedules of rates and service specifications that set standards for the cost and quality of maintenance and assist the providers of managed housing to procure maintenance on the best terms
  • To promote good practice in maintenance through
    • Running conferences and seminars
    • Funding publications on best practice in maintenance
    • Circulating a Bulletin on maintenance to all social housing providers in the UK
    • Presenting annual awards for outstanding performance
    • Promoting benchmarking
    • Maintaining a website with examples of good practice

We manage this through a committee that is representative of the different organisations involved in maintenance, and of each region of the UK,

  • that is open to new members, and accountable via its AGM which is open to anyone attending the NHMF Conference, with invitations sent to all clients using the M3NHF Schedule of Rates
  • that is serviced by M3
  • with an Executive Committee to monitor the use of the NHMF's funds and the way services are delivered.

The work of the NHMF is funded though the annual licence fees paid by users of the M3NHF Schedule of Rates and other related products developed under the guidance of the NHMF.

History of the NHMF

The NHMF began in 1994 as a steering group that developed the M3NHF Schedule of Rates and a range of standard service specifications for other maintenance activities. It controls the annual license fee income on these products, which it invests in keeping them up to date with the latest best practice, and to develop new products and services for the maintenance of social housing. Any surplus funds are used to promote best practice in maintenance. It is serviced by M3, who own the products and share in the costs of developing and promoting them.

About ten years ago it was reconstituted as the National Housing Maintenance Forum and expanded its role in promoting best practice in the maintenance of social housing. The revenues from the M3NHF Schedule of Rates and other products were more than was needed for reinvestment in their development. The committee felt that maintenance was under-valued by representative bodies like the Chartered Institute of Housing and the National Housing Federation, and stepped in fill the gap, mostly by contributing to the work of the Federation. Initially it helped to fund a maintenance policy post at the Federation, and over the past ten years it has funded the publication of some excellent guides published by the Federation. Its annual maintenance conference is run by the committee who select the topics and chair the workshops, and make sure it addresses the wide range of detailed issues that maintenance managers have to grapple with.

NHMF CommitteeMember login

The NHMF is managed by a committee representing each region of the UK and different types of users. It is elected at an annual general meeting held at the NHMF Maintenance Conference.

The committee controls funds raised from the annual licence fees on the M3NHF Schedule and related products. Any funds not required to keep the products up to date with changing demands are used to promote best practice in maintenance.

Chair: Karl Linder
Anchor Hanover

Deputy Chair: Paul Wenham
Southern HG

Treasurer: Jon Cross
Essenjay Associates

Secretary: Ben Virgo

Member 2019

Andrew Burke
Adviser to NHMF

Karen Cannon
North West Leicester District Council

Stephen Chalmers
Kingsdale Group

Steve Downing
Rand Associates

Ross Green
Kier Group

Paul Isherwood
Northern Ireland Housing Executive

Stephanie Lloyd-Foxe
Magna HA

Peter Long
Basildon CC

Simon Lowe
Methodist Homes

David Miller
Rand Associates

Shaun Mulloy
Wolverhampton Homes

Phil Pemberton
The Riverside Group

Julian Ransom
Savills (UK)

Neil Watts

Regional Groups

If you work in social housing and your role is in Asset Management or Repairs, please see the links below:

Eastern asset management group Midlands asset management group Ireland asset management group

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