National Housing Maintenance Forum

Workshop 3a - Wednesday 10:00

Launch of the NHF publication "Involving residents in maintenance"

This workshop launches the NHF publication Resident Involvement in Maintenance. This guide is based case studies from across the country, and the workshop will draw out the key links between resident involvement and successful procurement of maintenance and improvement programmes. It will review the challenges, particularly to technical staff, how obstacles have been overcome, and the organisational benefits of embracing resident's perspectives.

Speaker - Tony Trott