National Housing Maintenance Forum
Workshop 1e - Tuesday 11:30
Are you ready for Short Notice Inspection?
Do you have a 'Scramble Plan' in place? What is a 'Scramble Plan'?
Do you know how good your maintenance services actually are? Particularly against the 3 cross-cutting perspectives of:
- access & customer care
- diversity
- value-for-money
What 5 mandatory documents would you offer the Audit Commission inspectors?
What 5 optional documents?
If you are unclear about these issues and want to find out more about increasing your preparedness for Short Notice Inspection (SNI), this session could be for you. This workshop will help consider current inspection trends from the perspective of those who have been through the ‘heady’ experience of a real life inspection.
The session will help identify those ‘skeletons-in-the-cupboard’ with practical examples of SNI for maintenance services to provide positive guidance. This will not only help increase your ‘inspection-proofness’, but could also deliver a step-change to the maintenance services you provide to your customers.
Andrew Sutton (Head of Property, Minster HA)
Julian Ransom (Senior Property Consultant, Ridge & Partners)
