National Housing Maintenance Forum

Setting the standard for maintaining assets

Workshop 3c - Wednesday 10:15

Best value and best practice for lift maintenance

This workshop will use case studies showing how to develop best practice for simplifying day-to-day administration of a lift maintenance contract and provide excellent customer service. The workshop will demonstrate the benefits of the lift maintenance process from the first stages of understanding the problems being faced, to the legal requirements, the cost and time savings that careful maintenance management can bring to your portfolio, through to specifying meaningful performance indicators. The session will be of benefit to anyone who is involved in managing lifts or disability access equipment whether for small or large portfolios.

Speaker - Michael Berry (Managing Director, Elevate Consulting)