Conference Speakers

Caroline Lester

Relationships Director, 4i Solutions Ltd

Caroline is Relationship Manager at MCP, with over twenty years’ experience, working in both public and private sector housing. She brings expertise in partnering, collaborative working, service improvement and change management techniques. As Relationship Manager, she combines her experience and knowledge of contracting and social purpose to bring best value to Clients and their Residents.

Caroline is a ‘CIH Member Champion' promoting service excellence and professionalism.


Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management