Customer Experience and Brand Consultant, Smith+Co
Tim has led the transformation of global businesses across hospitality, retail, telecoms, and financial services and now consults with some of the world’s largest organisations. His career began in retail, where he climbed through roles in financial services and telecoms before reaching the elite in Marketing as European Marketing Director for Best Western hotels. Now a partner in Smith+Co he helps brands differentiate their multi-channel customer experience.
The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management
