Amanda Trent: Technical and Complex Repairs Manager in Riverside’s Performance & Improvement team, known for her practical approach, calm leadership style, and commitment to doing the right thing for customers. With experience spanning day‑to‑day repairs, complex casework, and sector‑wide collaboration, Amanda blends technical insight with a genuine passion for improving how housing services are delivered.

She has played a key role in shaping Riverside’s approach to disrepair and ADR, helping to reduce legal costs, strengthen compliance, and influence good practice across the G15. Whether she’s working directly with colleagues, supporting customers through complex repairs, or leading improvement projects, Amanda is driven by fairness, transparency, and creating services that truly work for people.

Outside of her core role, she’s recognised as a supportive collaborator—someone colleagues regularly turn to for perspective, problem‑solving, and a steady hand in challenging situations.