Conference Speakers

Duncan Palmer

Head of Locality Operations, Platform Housing

Enthusiastic, approachable, hands on management style with an eye for perfection and delivery. Electrical bias with over 20 years experience in social housing. Proven track record of delivering Voids, programme works and responsive repairs. Experienced in the mobilisation of new contracts, contractor procurement and final service delivery. Performance management with proven improvement using data analysis and front line staff engagement.

Current responsibilities -

Multimillion pound budget management
150,000+ responsive repairs delivered per year with a team of 194 trades operatives and supporting management.
50,000 homes across the centre of England. Managing responsive repairs across a large geographical area.

Cost sharing group partnership working, delivering DLO services to Rooftop housing group and Stonewater housing.

Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management