The adoption of demand led replacement has radically changed Hyde Housing Group’s approach to modernisations and has generated significant savings. Kitchens, bathrooms, windows, and heating systems are now only replaced when components are beyond economic repair. This move away from lifecycle replacement challenges conventional wisdom, but three years on Hyde has achieved savings of £22m with no discernible difference in the quality of its housing stock. This approach has actually increased tenant satisfaction rates. Furthermore, the introduction of the Hyde quality standard has enabled tenants to add personal touches to their home improvements.
Director of Asset Management, Hyde Housing
3F_O'Halloran_workshop 3F Slides
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