In April 2017, Wheatley Group – Scotland’s largest housing and care organisations, and Glasgow CC agreed a ground-breaking repairs and maintenance joint venture: City Building (Glasgow) LLP.  This joint venture sits between traditional client contractor models and in-house provision, offering benefits for those involved including the ability to shape service models to deliver excellent customer service, the service culture and organisational priorities against a longer-term planning horizon.  This session will explore the drivers for creating the joint venture, how it is structured, real world operational benefits and learning from its first year.