NHMF
Maintenance
Conference
Timetable

Wednesday 23 January 2019 | 11:30

3A What makes a great contractor/client relationship: it's business critical to get this right!

“It’s the contractor’s fault”, “the client doesn’t know what they want”, “it’s not working”. We’ve all likely been in this situation – yet with robust contract management – we don’t need to be. Effective client and contractor relationships are built, not bought. Learn from client and contractor duo Lee Woods and Jenny Neville (now colleagues!) about how to build a great client/contractor relationship.

Presenters

Jenny Neville

Divisional Director of Consulting, Pennington Choices

Lee Woods

Operations Director, Pennington Choices

File downloads

Session handout

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The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management