Conference Workshop 3d

Wednesday 23 January 2013 11.00

3D Improving DLO service delivery

Monmouthshire Housing Association (MHA) was a stock transfer in January 2008 so although in many respects they face the same challenges as every other DLO in the country – to provide an excellent repair and maintenance service to their customers –the priorities and problems are defined by being a new organisation with new staff and new facilities.  In this session Peter will explore the service improvements and efficiencies that have been made since transfer and the challenges and opportunities that face them in the next few years.

Speaker

Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management