Useful links


M3 services the NHMF, developing products under its direction, liaising on best practice with the National Housing Federation and other organisations, and running the NHMF Conferences.

M3, which was formally established in 2004, has been working in social housing maintenance for over 15 years.

National Housing Federation

The National Housing Federation (NHF) represents housing associations in England and is consulted by the government and Housing Corporation on legislative or regulatory changes affecting them.

The NHF provides advice on policy, runs conferences and publishes a range of books relevant to the work of associations, including a series of asset management publications.

Homes and Communities Agency

The Homes and Communities Agency is the national housing and regeneration delivery agency for England. Their role is investement.

Direct Works Forum

The Direct Works Forum is the representative body for housing associations and local authorities employing their own trades staff to undertake repairs and maintenance, with over 80 members managing over 350,000 properties. They run quarterly seminars on building maintenance and create opportunities for maintenance professionals to meet, network and share experience and innovation.

Building Research Establishment

BRE is an independent and impartial, research-based consultancy, testing and training organisation, offering expertise in every aspect of the built environment and associated industries. They help clients create better, safer and more sustainable products, buildings, communities and businesses - and they support the innovation needed to achieve this.

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HAMMAR groups

HAMMAR groups are organised through the regional offices of the National Housing Federation, and provide local training and other initiatives to assist maintenance managers. The name stands for “Housing Asset Management Maintenance and Regeneration”.


Housemark provides a range of services to assist all forms of social housing organisation to improve their performance, including a benchmarking club, a best practice library, procurement clubs and consultancy.

The Retrofit Academy

The Retrofit Academy is a community interest company which supports built environment professionals to refurbish existing buildings by providing expert-led training.

They also create a retrofit weekly e-newsletter (see as a free resource to keep clients updated on best practice and news about retrofit. Simply sign up to receive it in your inbox using the sign up form on the newsletter.

They encourage those interested to join the free Domestic Retrofit Coordination and Risk Management group on LinkedIn.

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Our mission statement

The centre of excellence for improving property performance