Alex Dixon will talk about Bromford’s experiences of delivering fixed fee repairs and voids with a partner and with the in house Repairs Team.

In April 2008, Bromford adopted a Price per Property fully inclusive, fixed fee, repairs and voids contract with Connaught; in April 2012 the service was brought in house, but continued to be based on a cost per property. This workshop aims to describe Bromford’s experience of delivering this cost model in partnership with an external contractor and with the in house Repairs Team as well as discussing what went well with both methods and how the service could be even better.