Caroline Lester

Relationship Manager, MCP Property Services

Caroline is Relationship Manager at MCP, with over twenty years’ experience, working in both public and private sector housing. She brings expertise in partnering, collaborative working, service improvement and change management techniques. As Relationship Manager, she combines her experience and knowledge of contracting and social purpose to bring best value to Clients and their Residents.

Caroline is a ‘CIH Member Champion' promoting service excellence and professionalism.


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The National Housing Maintenance Forum (NHMF) is an unincorporated trade body set up to represent organisations that are licensed users of the NHF Schedule of Rates (M3NHF Schedule of Rates) and related products