Conference Workshop 2c

Tuesday 24 January 2012 14.15

2C Creating the Best DLO

Whether you are setting up a new DLO or striving to get the very best performance from your existing organisation these three case studies will be of interest to you.

The three shortlisted nominations for the NHMF Award which have been selected from very high standard entries in the category for Best DLO present their initiatives and share their experiences.

Domus Maintenance Service LLP

An effective joint venture achieving cost savings

Parkway Green Housing Trust

A well managed DLO delivering a customer focused service

Willow Park Housing Trust Property Service Team

Employment and training initiatives

Speakers

Greg Birch

Director of Property Management, Shepherds Bush Housing Group

Helen Hawxwell

Employment Initiatives Manager, Willow Park HT

Ian Gregg

Director of Communities and Investment, Parkway Green Housing Trust

Robert Mannion

Head of Property Services, Willow Park HT

File downloads

Workshop 2c - Creating the best DLO Presentation, Greg Birch (Shepherds Bush HG)

Workshop 2c - Creating the best DLO Presentation, Mike Richmond & Ian Gregg (Parkway Green HT)

Workshop 2c - Creating the best DLO Presentation, Rob Mannion & Victoria McDowell (Willow Park HT)

Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management