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			David Bramley

It is one thing appointing or developing good quality technical staff – the other is providing a structured approach to training – either to augment existing knowledge and aid promotion, or indeed, to provide an internal programme for trainees.

David Bramley

NHMF Bulletin 2008 - See all articles from 2008

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			Julie Fadden

SLH’s reputation for innovation is bolstered by the numbers of women working in technical and managerial roles within SLH.

Julie Fadden

NHMF Bulletin 2008 - See all articles from 2008

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			Liam O'Connell

Achieving brilliant customer service. But how?

Liam O'Connell

NHMF Bulletin 2009 - See all articles from 2009

Author unknown for this article

Breyer B-Line Best Contract Award Application 

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			Nancy Downing

This session will help managers get to grips with the essential elements of performance managing their teams and individuals within it.  Research suggests that 62% of all unproductive days in the workplace are down to poor management, followed by low morale and lack of training. Delegates will see why performance management is critical on an ongoing basis and in particular look at setting expectations and standards and the rewards of ongoing motivation.

Nancy Downing

NHMF Bulletin 2012 - See all articles from 2012

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			Paul Butterworth

Numerous efficiencies have improved the way the service is delivered, and residents are getting what they want and need claims Paul Butterworth.

Paul Butterworth

NHMF Bulletin 2012 - See all articles from 2012

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