Mike is a Chartered Engineer and Executive Director with over 25 years’ experience within the property maintenance sector. He has created strategic plans that have delivered significant organisational change resulting in service improvement, growth and profitability. He has particular expertise in procurement and the creation of asset management solutions. Mike is an advocate of relationship management, customer service and how great communication can deliver performance improvement. He is the UK’s representative at the European Living Foundation, a group representing over 12 countries across Europe sharing best practice on public housing services particularly asset management. Mike is also joint Chair of the CIH’s advisory group on Repairs Culture and Scrutiny.

He is an Executive Director of the NHMF and was Chair of the NHMF Service Providers Forum until 2024. He was an Executive Director of service provider Ian Williams Limited for over 20 years, a Board Member of Orbit Housing Group, Chair of The Housing Forum’s Retirement Living Policy Group.