NHMFService Provider Forum

Introduction to the NHMF Service Provider Forum

The NHMF Service Provider Forum was established in 2012 as the trade affiliation for providers working in the field of social housing.

Our goal is to create closer working relationships between providers, clients and sub-providers and we work closely with the NHMF to promote best practice in the procurement and management of repairs


  • To drive best practice and innovation of repairs and maintenance services through knowledge sharing, both within and from outside the housing sector
  • To work with the NHMF on the work of M3 in developing and promoting the M3NHF Schedule of Rates, to keep them up to date with best practice in repairs procurement
  • To strengthen relationships across the sector through networking


For many years the NHMF has had at least one provider represented on its committee to ensure that it understands fully the contractors' perspective when developing the M3NHF Schedule of Rates and related products. Providers have also been involved in various training sessions and conferences in order to promote best practice.


The NHMF is keen to involve them at an earlier stage in the consultation process when developing the schedules and diagnostic systems that are now used by nearly all social housing providers.

Our members include a wide range of providers, from household names to SMEs and specialist sub-providers. The Forum is chaired by Melissa Woodall (Wates Group) and Deputy-Chair, Amy Boothman (Ian Williams). It is serviced by M3 who also service the NHMF.

Annual Membership Rates

Organisations with a turnover of Annual rate
Under £15m £400 + vat
£15m to £100m £700 + vat
£100m to £850m £1000 + vat

Reasons to join

  • The opportunity to participate in meetings and shape the development of products and services that are widely used across the sector
  • The chance to get involved in areas of particular interest to you, including NHMF conferences, seminars and events
  • Membership is open to any contractor providing maintenance services to managed housing
  • Stay informed on the latest updates to products and services which come under the NHMF banner
  • Each company membership includes two named representatives who are eligible to attend meetings and events

Contact numbers and enquiries

For enquiries, please call 020 8274 4000 or use our contact form

Our mission statement

The centre of excellence for improving property performance

The NHMF is the leading body representing housing providers, committed to championing innovation to deliver excellence in maintenance and asset management