Promoting diversity - women in maintenance

At Guinness, promoting diversity across our business is a priority. This includes the role of women in maintenance (WiM) where on average tradeswomen represent 2% of the workforce. Given the challenges of customer service and trades skills shortages in housing, our sector provides a great opportunity to promote careers and broaden aspirations.


How do we keep residents safe?

The Hackitt review has illustrated a requirement for a more thorough and transparent approach to fire safety that fully involves the residents.


The NHMF awards – benchmarking success

Anyone who has attended the NHMF Awards dinner will know it is the focal point of the annual NHMF Maintenance Conference in January.


An integrated approach to IoT deployment

With a growing number of social landlords looking to Internet of Things (IoT) technologies to help solve their problems, there are new challenges emerging relating to scaled up deployment and benefits realisation.


What makes a great contractor/client relationship?

Contractor/client relationships are comparable to marriages. To avoid divorce, it is vital there is commitment, shared goals, good communication and trust.


Lift modernisation or lift replacement?

The question many clients ask is what is more cost-effective, lift modernisation or replacement?


Electrical safety

This guide covers social landlords’ responsibilities for electrical safety, including communal areas, such as, entrance halls and foyers, lifts and stairwells, corridors and landings, as well as external areas, such as parking and refuse areas.


Communal - Heating

The European Commission is currently developing tools to assess the cost-effectiveness of individual heat metering. As a consequence the Government has updated its guidance (see above) advising that no further assessments need be carried out and that the requirement to retrofit heat meters will not be enforced until the new tools are available.


Oil-fired appliances

Flues, Chimneys and air supply should be installed in accordance with relevant standards and should be properly maintained.


General Health & Safety requirements

The basis of UK health and safety law is the Health and Safety at Work etc Act 1974 (HSWA).


Our mission statement

The centre of excellence for improving property performance